People, Productivity & Profit Blueprint Learning Path

Run a firm where the right people are in the right roles, paid fairly and sustainably — and where that clarity shows up in your productivity, your margins, and your confidence as a leader.

Predicated upon the idea that:

Right roles + fair pay → motivated people → productive work → visible margin 

This learning path brings together a constellation of 9 courses designed to build your people, your productivity, and your profit, by acknowledging the intertwined nature of these facets of your firm. Moving any one in isolation is impossible. They are tightly connected and shift in tandem.

Get your leadership and management teams on the same page – with shared learning, frameworks, and language that helps you see your firm in new ways and approach productivity improvements together..

TripleP is a valuable program to share with the team prior to annual planning, adopting new technology, or determining how to bring in new standards, new technology, or employee development and management.

This Learning Path was introduced at the Annual Meeting in Whitehorse 2026 with the session: Canada’s Productivity Crisis and Your Business.

Without productivity, business is hard and yet Productivity can seem like an inaccessible set of factors or something meant for larger firms. The truth is that Productivity is the key to profitability without burnout.

A learner finishing this LP should be able to answer three questions about their firm: 

  1. Do I have the right people in the right roles, paid fairly and sustainably? (People) 
  1. Are those people actually productive — and do I know why or why not? (Productivity) 
  1. Is that productivity showing up in my margins? (Profit) 

The Triple P Productivity Blueprint works through how a professional practice creates value: the people who do the work, the way that work is organised and paid for, and what shows up in the margin at the end.

It’s built for firms that have grown, and whose structure was set up for an earlier version of themselves. That’s a common place to be. Jim Pelot calls it the Doldrums — the success of the firm has outrun the design of the firm — and in that place the usual responses, more hours and more effort, don’t move profitability much.

Starting with the fundamental concept of value creation in a professional services firm we then explore the organization needed to deliver that value, the compensation-development-billout relationship, and then dive deep into what makes this firm productive and the factors that whittle away productivity and profit.

The path runs in five stages:

  1. You begin with how value gets created in your firm and who creates it.
  2. Next move into the organizational design questions: what roles exist, at what levels, in what ratio, and how they’re supported.
  3. Compensation then sits on top of that design, so pay has a structure behind it rather than a negotiation history.
  4. The fourth stage is the numbers — the drivers behind gross margin and EBIT — how to read them and how to impact them.
  5. The last is about installing and execution, which is its own piece of work.

This learning path has you explore and discover frameworks, business concepts, as well as financial and organizational analysis and design in a very accessible way. Non-prescriptive, rather this program helps you explore your existing paradigm and identify how to customize these ideas for your business. You work on your own firm as you go. Each stage leaves you with something you built: a chart, a band, a diagnostic, a plan for the year.

Course Content

Course 1: How Your Firm Creates Value
7 Topics
1 Quiz
How Your Firm Creates Value: Introduction
How Your Firm Creates Value: Key Terms and Benchmarking
Lesson 1: Business Fundamentals
Lesson 2: The Value Compact
Lesson 3: Value to Profit
How Your Firm Creates Value: Exit Path
[PPP] How Your Firm Creates Value Exit Quiz
How Your Firm Creates Value: IPS Application
Course 2: The Honest Org Chart
7 Topics
1 Quiz
The Honest Org Chart: Introduction
The Honest Org Chart: Key Terms and Benchmarking
Lesson 1: The Firm Running On…
Lesson 2: The Honest Org Chart
Lesson 3: Diagnostic
Lesson 4: Patterns and Opportunities
The Honest Org Chart: Exit Path
[PPP] The Honest Org Chart Exit Quiz
Course 3: The Working Org Chart™
11 Topics
1 Quiz
The Working Org Chart: Introduction
The Working Org Chart: Key Terms and Benchmarks
Lesson 1: Seeing the Business
Lesson 2: Roles & Career Paths
Lesson 3: Value Delivery by Role
Lesson 4: Workflow & Team
Lesson 5: People Management
Lesson 6: What the Design Unlocks
The Working Org Chart: Exit Path
[PPP] The Working Org Chart Exit Quiz
The Working Org Chart: Course Resources
The Working Org Chart: IPS Application
Course 4: Compensation Design
7 Topics
1 Quiz
Compensation Design: Introduction
Compensation Design: Key Terms and Benchmarks
Lesson 1: Designing Compensation
Lesson 2: Components of Compensation
Lesson 3: Roles and Levels (Recap)
Lesson 4: Anatomy of a Salary Band
Compensation Design: Exit Path
[PPP] Compensation Design Exit Quiz
Course 5: Base Compensation Build
9 Topics
1 Quiz
Base Compensation Build: Introduction
Base Compensation Build: Key Terms and Benchmarking
Lesson 1: Components of Actual Pay
Lesson 2: PTO Design
Lesson 3: Roles and Bands (Recap)
Lesson 4: Everything Else
Lesson 5: Changes in Pay
Lesson 6: Walkthrough
Base Compensation Build: Exit Path
[PPP] Base Compensation Build Exit Quiz
Course 6: Employee Finance Wizardry
8 Topics
1 Quiz
Employee Finance Wizardry: Introduction
Lesson 1: Total Compensation
Lesson 3: Loaded Cost of Labour
Lesson 4: Multipliers and Gross Margin
Lesson 5: The Hiring Marketplace and Competing for Employees
Lesson 6: Putting it all Together
Employee Finance Wizardry: Exit Path
Employee Finance Wizardry Exit Quiz
Course 7: Understanding Productivity
8 Topics
1 Quiz
Understanding Productivity: Benchmarks
Understanding Productivity: Introduction
Lesson 1: The Line
Lesson 2: Calcs Around the Line
Lesson 3: Above the Line
Lesson 4: Below the Line
Lesson 5: Improving Productivity
Understanding Productivity: Exit Path
Understanding Productivity Exit Quiz
Course 8: Implementing Change
7 Topics
1 Quiz
Implementing Change: Benchmarks
Implementing Change: Introduction
Lesson 1: Firm Maturity
Lesson 2: Decisions
Lesson 3: Leadership and Execution
Lesson 4: Investing in Data
Implementing Change: Exit Path
Implementing Change Exit Quiz